Changing an email on an order

Occasionally, you'll find a customer who needs their email address adjusted as they may have entered an incorrect or outdated email address. To adjust an order's email and resend the product navigate to Orders > All

Select the order you'd like to adjust, press Action > Edit

In the order overview, go to customer details

Select the pencil icon by email

Adjust the email, inserting the new email you'd like to resend the product to

Press the checkmark to save the new email

Scroll to the bottom of the order overview page where it shows the dispatched codes and press Actions

To re-dispatch the email to the updated email press Re-Send

The guest will receive a new email to their updated address